I understand that things happen or come up. I ask kindly for 24 hour notice if possible. Day of service visit there is a $25 for cancelled visit. There is a $50 charge for cancelled overnight. I charge these fees because when I do the bookings I'm putting time aside for clients and may have to turn away other clients due to the booking. 

This policy is subjected to situational Circumstances.

If I need to cancel unexpectedly due to illness or another emergency I will credit the account for the missed visit.

Thanks to being in the pet sitter world for the last 6 years I do have contacts that can aid as a backup. I will make sure that your babies are cared for!